What personal information do we collect from the people that visit our website, or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.
When do we collect information?
We collect information from you when you place an order, fill out a form or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To personalize user's experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To allow us to better service you in responding to your customer service requests.
• To send periodic emails regarding your order or other products and services.
How do we protect visitor information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
We do not use an SSL certificate
• We do not store any credit card numbers or bank details on our network.. All payment processing takes place outside our network using third party payment gateways.
EU Cookie Law Compliance
One of the cookie used on this site is to support analysis and understanding of how people use the website (what are the most popular pages, visiting time, length and whether new content is read etc). This analysis is to help improve the usage and effectiveness of the website. The data collection and reporting behind this analysis is currently provided by Google Analytics. Users continued use will indicate agreement to the use of a google analytical cookie.
Do we use 'cookies'?
• Help remember and process the items in the shopping cart.
• Understand and save user's preferences for future visits.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.
If you disable cookies off, some features will be disabled It won't affect the users experience that make your site experience more efficient and some of our services will not function properly. However, you can still place orders .
Google Analytics Opt-Out
For more information on the usage of cookies by Google Analytics please see the Google website. A link to the privacy advice for this product is provided below for your convenience.
Other cookies that are used are linked to Google Translate, for our page translation service.
Internet Explorer - http://windows.microsoft.com/en-GB/windows7/Block-enable-or-allow-cookies
Google Chrome - https://support.google.com/chrome/bin/answer.py?hl=en-GB&answer=95647&p=cpn_cookies
Mozilla Firefox - http://support.mozilla.org/en-US/kb/Blocking%20cookies
Apple Safari - http://docs.info.apple.com/article.html?artnum=32467
To find out how to enable / disable cookies see http://www.allaboutcookies.org
Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include IPTV hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google AdSense Advertising on our website.
We have implemented the following:
• Remarketing with Google AdSense
• Google Display Network Impression Reporting
We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the Double Click cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.
Fair Information Practices
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via email
• Within 7 business days
As required by the Data Protection Act 1998, we follow strict security procedures and take appropriate measures to ensure that the information about you is not damaged or destroyed, or disclosed to a third party without your permission and to prevent unauthorised access to it. This means that we may require you to co-operate with our security checks before we can disclose information to you.
We may use your information to notify you about changes to the functionality of our web site. We may send you offers or information which we think you may be interested in. We may contact you by post or email. If at any time you decide you no longer want to be contacted by us or to receive offers and information from IPTV GO please send an email to email@example.com with the subject "PRIVACY" and we will remove you from our lists.
You have the right to access the personal data that is held about you.
Please find below points to understand our refund policy
IPTV GO Ltd.UK only support setup on IPTV Set-Top Box and do not support or provide guarantees over setup on Android Boxes, SmartTV, Laptop etc...
IPTV GO Ltd. UK will not be able to make any refunds ( or make partial refund) if:
.Customer didn'nt satisfied/like the channel line-up or performance. WE suggest every customer to go for trial before buying Subscriptions.
.Customers is unable to setup their own box at their end. We will provide our support to setup their boxes, however, because we do not know about the circumstances with the box. our support is limited to pre-defined steps for configurations.
.If some channels/ VOD are freezing or not working. Though almost all of servers are stable, sometimes channels do freeze or doen't work due to various reason. however, most of thr times. these issues are temporary and causedby below reasons:
.Customer internet fluctuations
.Issue with the box
.Channel is down from server end
We do not mange these servers and we don't have any control over it.
.Customer change his/her mind and wanted to withdraw/switch between servers.
Customer can still subscribe to other servers by purchasing new subscription.
In case user/customer not able to setup IPTV service on any of the devices other than IPTV/OTT Set-Top box within 2 days of activation, IPTV GO Ltd. UK will refund 75% of their subscription purchase price. Please see below to understand more around % of refunds:
.Within 1 days = 100% Refunds
.Within 2 days = 75% Refunds
.Within 5 days = 50% Refunds
.Within 7 days = 25% Refunds
.After 7 days = No Refunds
Last Edited on 26.01.2017
Copyright © 2016 IPTV GO Ltd. UK All rights reserved.
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